Terms of service

Last Updated: December 23, 2025

Welcome to CognoGreens! These Terms of Service govern your use of our website cognogreens.myshopify.com and the purchase of our products.

By accessing our website and placing an order, you agree to be bound by these Terms. Please read them carefully.

1. ABOUT COGNOGREENS

CognoGreens is a premium organic supergreens and mushroom complex dietary supplement. All product descriptions, ingredients, and benefits listed on our website are accurate to the best of our knowledge. However, we do not guarantee specific results as individual experiences may vary.

Food Supplement Disclaimer: CognoGreens is a food supplement and should not be used as a substitute for a varied, balanced diet and healthy lifestyle. If you are pregnant, breastfeeding, taking medication, or have a medical condition, please consult your healthcare provider before use.

2. ORDERS AND PAYMENT

When you place an order with us, you are making an offer to purchase our product(s). We reserve the right to accept or decline your order. Payment is processed securely through Shopify Payments. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

3. PRICING

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change our prices at any time, but changes will not affect orders already placed. Special offers and discounts may be subject to specific terms and conditions.

4. SUBSCRIPTIONS

When you subscribe to CognoGreens:
• You'll receive automatic monthly deliveries
• You'll save 20% on every order
• You'll receive free UK delivery on all subscription orders
• You can cancel, pause, or modify your subscription at any time
• Your payment method will be automatically charged on your renewal date
• You'll receive an email reminder before each charge
• No long-term commitment or cancellation fees

You can manage your subscription through your account portal or by contacting us at hello@cognogreens.com

5. SHIPPING AND DELIVERY

We offer:
• Free UK shipping on all subscription orders
• Standard UK delivery: 3-5 business days
• Orders are processed within 1-2 business days
For full shipping details, please see our Shipping Policy.

6. RETURNS AND REFUNDS

We offer a 30-day money-back guarantee on all purchases. For complete details, please review our Refund Policy. Your statutory rights are not affected.

7. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, images, and product descriptions, is the property of CognoGreens and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

8. LIMITATION OF LIABILITY

CognoGreens, its directors, employees, and affiliates will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount you paid for the product in question.

9. HEALTH AND SAFETY

While we use high-quality organic ingredients, individual reactions may vary. Discontinue use and consult a healthcare provider if you experience any adverse reactions. Keep out of reach of children.

10. USER CONDUCT

You agree to:
• Provide accurate and complete information when placing orders
• Not misuse our website or products
• Not attempt to gain unauthorized access to our systems
• Comply with all applicable laws and regulations

11. PRIVACY

We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. CHANGES TO TERMS

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our website following changes constitutes acceptance of the updated terms.

13. GOVERNING LAW

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. CONTACT US

For questions about these Terms of Service, please contact us:

hello@cognogreens.com

Thank you for choosing CognoGreens. We're committed to supporting your cognitive health and overall wellness journey!